PASSTHEFLAME
PASSTHEFLAME
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Terms and Conditions

Terms and Conditions

Welcome to the DJFLAME Shop! These Terms and Conditions govern your use of our website and the purchase of merchandise from our shop.

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or purchase products from us.

2. Products and Orders

  • Product Descriptions: We strive to accurately describe our merchandise. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
  • Orders: When you place an order through our website, you are making an offer to purchase the merchandise at the stated price. We reserve the right to refuse or cancel any orders placed for merchandise listed at an incorrect price or containing any other incorrect information.

3. Pricing and Payment

  • Prices: All prices for merchandise are listed in dollars. Prices are subject to change without notice.
  • Payment: Payment for orders is processed securely through our chosen payment gateway. You agree to provide accurate and complete payment information when placing an order.

4. Shipping and Delivery

  • Shipping: We ship merchandise to the address provided by you during the ordering process. Shipping costs and delivery times may vary depending on your location and the shipping method selected.
  • Delivery: We aim to deliver orders within the estimated delivery timeframe. However, we are not responsible for delays or non-delivery caused by events beyond our control.

5. Returns and Refunds

  • Returns: We accept returns and exchanges of merchandise within 30 days of delivery, subject to certain conditions. Please refer to our Return Policy for detailed information on how to return merchandise.
  • Refunds: Refunds for returned merchandise will be processed to the original payment method used. Shipping costs are non-refundable.

6. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, and images, is the property of DJ FLAME or its licensors and is protected by copyright and other intellectual property laws.
  • Use of Content: You may not reproduce, distribute, modify, or create derivative works of any content from this website without our prior written consent.

7. Limitation of Liability

  • Disclaimer: To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use our website or merchandise.

8. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of New York State. Any disputes arising under these terms shall be resolved exclusively in the courts located in Albany, NY. 

9. Changes to Terms and Conditions

  • Modification: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

10. Contact Us

  • If you have any questions or concerns about these Terms and Conditions, please contact using the contact us section found on the home page.


Return and Refund Policy

Refund Policy

Thank you for shopping at the DJFLAME SHOP. We want to ensure you are completely satisfied with your purchase. Please read our Refund Policy below:

1. Eligibility for Refunds

  • We accept returns and exchanges of merchandise within 30 days of delivery.
  • To be eligible for a refund or exchange, merchandise must be unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items

  • Certain types of merchandise are exempt from being returned for a refund. These include:
    • Digital downloads or products with downloadable content.
    • Personalized or custom-made merchandise.
    • Gift cards.

3. Return Process

  • To initiate a return or exchange, please contact use the contact us section on the home page with your order number and details of the merchandise you wish to return.
  • Upon approval, we will provide you with instructions on how to return the merchandise.

4. Refund Procedure

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned merchandise. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 days.

5. Shipping Costs

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Merchandise

  • If you receive damaged or defective merchandise, please contact us immediately with photos of the damaged or defective item. We will arrange for a replacement or issue a refund as applicable.

7. Contact Us

  • If you have any questions about our Refund Policy, please contact use the contact us section on the home page.

Copyright © 2025 DJFLAME - All Rights Reserved.

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